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    Automated bots operated by malicious actors are costing businesses an average of 3.6 percent of their annual revenue. For the 25 percent worst affected businesses, this equates to at least $250 million every year. Even more concerning is the time it takes to discover these attacks. On average, more than 14 weeks pass before a successful attack is detected. [More...]

    YouTube has taken a backseat to TikTok when it comes to average engagement with Android users, according to a report from a mobile market watcher. During the 11-month period between August 2020 and June 2021, TikTok's Android app has surpassed YouTube in the United States in the average monthly time per user department nine times. TikTok showed even stronger performance in the U.K. [More...]

    The "Linux Threat Report 2021 1H" from Trend Micro found that Linux cloud operating systems are heavily targeted for cyberattacks, with nearly 13 million detections in the first half of this year. As organizations expand their footprint in the cloud, correspondingly, they are exposed to the pervasive threats that exist in the Linux landscape. [More...]

    Leaf Home built its call center operation to drive potential customers to a cheerful encounter with all the departments to which they connect. That pleasant working relationship starts with Leaf's call center staff. We spoke with the company's chief human resources officer, Sean Loboda, to discuss the benefits of creating a positive call center environment. [More...]

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